Technical forums » Déjà Vu support »
Help! Deja Vu does not open
Thread poster: Helene Olsen Richards
Helene Olsen Richards
Helene Olsen Richards  Identity Verified
United States
Local time: 13:10
Member (2006)
English to Norwegian
+ ...
Sep 19, 2012

I was working on a Deja Vu X project, exported the file, sent it to the client....then the software will not open again....unresponsive....

I can not open any of the files I received from the client....would an export procedure do this?

If so, can I retrieve the file somehow?

Not very familiar with Deja Vu.....

Thanks for your help....
 
Selcuk Akyuz
Selcuk Akyuz  Identity Verified
Türkiye
Local time: 23:10
English to Turkish
+ ...
reboot Sep 19, 2012

Hi Helene,

A reboot / cold restart often solves such problems with most software.

- Your antivirus software may be blocking it
- An instance of DVX may be open in the background (try killing it)
- Project may be corrupted (in that case try 'repair' function in DVX)
 
Helene Olsen Richards
Helene Olsen Richards  Identity Verified
United States
Local time: 13:10
Member (2006)
English to Norwegian
+ ...
TOPIC STARTER
Unable to open anything.. Sep 19, 2012

I have tried rebooting a couple of times. Every time I try to open the software it says it's unresponsive... And it does not open... How can I repair the doc if I can't open the software? Would a reinstallation of the software do the trick?
Thanks again!
 
Selcuk Akyuz
Selcuk Akyuz  Identity Verified
Türkiye
Local time: 23:10
English to Turkish
+ ...
reinstallation may work Sep 19, 2012

Which one do you use, DVX or DVX2?

Latest build of DVX2 is 8.0.585, try a reinstallation. If it does not work then there should be something wrong in your Windows.
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Pavel Tsvetkov[Call to this topic]

You can also contact site staff by submitting a support request »

Help! Deja Vu does not open






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »